印尼中部的大型岛屿苏拉威西，自然资源丰富，近年来采石采矿产业发展迅速，同时也带动了基础设施建设产业链。
Sulawesi in central Indonesia is rich in natural resources. In recent years, the quarrying and mining industry has developed rapidly, which has also driven the development of the infrastructure construction industrial chain.
从刚投入使用不久的机场驶出，一路上可以看到许多柳工推土机、压路机、平地机在作业。抵达此行拜访的采矿业客户工业园区，柳工售后服务和仓储管理人员正忙着调度新到的一批设备，叉车灵活穿梭在集装箱之间运送物资。
Driving out from the airport which has recently been opened, many LiuGong bulldozers, rollers, and motor graders can be seen in operation along the way. Arriving at the industrial park of the mining customer being visited, LiuGong's after sales service and warehouse management personnel were busy dispatching the newly arrived batch of equipment. Forklifts flexibly shuttled between containers to transport materials.
几公里外的矿山脚下，数十台装有破碎锤的939E挖掘机，每天清晨先列队上山，压路机、平地起、推土机紧跟其后，一排排的DW90A宽体车则随时待命出发。
A few kilometers away, at the foot of the mine, dozens of LiuGong 939E excavators equipped with breakers lined up early each morning. There were also rollers, motor graders, bulldozers, and rows of DW90A wide-body mining trucks that stood ready to go.
不一会儿，柳工设备已经分布在山腰、山顶作业。
In a short time, LiuGong equipment has been distributed for mountainside and hilltop operations.
优秀的品牌，缔结挚友
Excellent Brand Builds Strong Relationships
“柳工在中国品牌中是数一数二的，我们在海外选择支持中国企业。”客户项目负责人任经理表示，从去年年底至今年九月，公司前后共采购了100多台柳工设备投入矿山开采项目中。
"LiuGong is one of the top Chinese brands, and we choose to support Chinese companies overseas," remarked Mr. Ren, the manager of the customer's project. He also noted that from the end of last year to September of this year, the company purchased more than 100 units of LiuGong equipment and deployed them on the mining project.
据其介绍，目前使用的柳工设备，挖掘机和推土机占比最多，节油和工作效率在同等级别产品中表现优异，当地操作手使用后点赞操作便利、维修故障率低等。
According to him, excavators and bulldozers account for the largest proportion of LiuGong equipment currently in use. LiuGong equipment offers excellent fuel efficiency and work efficiency compared to similar products from other brands. Local operators have also praised the equipment's convenience of operation and low maintenance failure rate after using it.
“希望双方企业立足于当地，携手在印尼把品牌做大做强。后续我们在柳工设备投入量上还要增加，不管是宽体车、挖掘机还是推土机，都会陆续扩大采购。”任经理说道。
"We hope that both companies will work together to make the brand bigger and stronger in Indonesia. In the future, we will continue to purchase more LiuGong equipment, whether it is wide-body mining trucks, excavators, bulldozers, or other product line," said Manager Ren.
合适的品牌，深拥喜爱
Suitable Brand is Being Deeply Loved
正在现场压实平整道路的操作手Anca说：“我已使用柳工压路机2年，之前操作过其他品牌设备，但我认为柳工的最好。”
Anca, an operator who was compacting and leveling the road at the mine, remarked that, "I have been using LiuGong rollers for 2 years and have operated other equipment brands before, but I think LiuGong equipment is the best."
为了其他设备能上山采石，Anca必须先压平矿山道路，砂质、岩石的路面与一般土壤不同，大部分工作需在陡峭的坡道中完成。“对于像我身后的这座山，我试过用其他品牌的设备，无法攀登。而柳工设备更快、动力更足、驾驶和操作更舒适，它们能做到这点，且压出的道路质量很好，非常适用于这些采矿项目，”Anca点点头说，“我们使用很多设备，但中国品牌和其他品牌不同，我更喜欢柳工。”
In order for other equipment to access the quarry, Anca must first flatten the mine road. The sandy and rocky surface is different from normal soil, and much of the work must be done on steep slopes. "For mountains like this one behind me, I've tried using other equipment brands but failed. Whereas LiuGong machines are faster, more powerful, more comfortable to drive and operate, and they do that while producing good-quality roads that are very suitable for these mining projects," Anca said with a nod. "We use a lot of equipment, but the Chinese brands are different from the others, and I prefer LiuGong."
拥有4年重型设备操作经验的Sofian，即将启动柳工DW90A宽体车上山运输矿石，“我只使用了DW90A四个月，但它很棒很灵活敏捷，性能好、易于操作，适用于装载各种物料。”在采矿采石中，宽体车紧密配合其他设备是高效、高产运营的关键。Sofian表示，柳工宽体车在任何类型道路上都表现优秀，无论是干燥还是泥泞工况，都能够高效往返于采掘点和卸矿点。
Sofian, who has 4 years of experience in heavy equipment operation, was about to start a LiuGong DW90A wide-body mining truck to transport ore up the mountain when he noted that, "I have only used the DW90A forfourmonths, but it is great, flexible and agile, has good performance, is easy to operate, and suitable for loading all kinds of materials." In mining and quarrying, wide-body mining trucks working closely with other equipment is the key to efficient and productive operation. Sofian noted that LiuGong DW90A performs well on any type of road, whether it is dry or muddy, and it is efficient at getting to and from extraction and unloading sites.
卓越的品牌，承载重负
Superior Brand Carries Heavy Loads
由于客户项目现场处于投建起步阶段，条件简陋、人员紧缺，柳工印尼安排服务人员驻地支持和提供充足的配件，持续保障项目大量设备正常运行，赢得了客户的高度赞扬，其特地发来表扬感谢信。
As the customer's project site was in the initial stage of construction, the conditions were poor and personnel was limited, LiuGong Indonesia arranged service personnel to provide resident support and sufficient spare parts to continuously guarantee the normal operation of a large number of equipment for the project. The customer praised this initiative and sent a special letter of appreciation.
“在设备使用期间，柳工服务团队展现出良好的服务意识和水平，总是克服时间、交通、疫情等诸多困难，快速反应和抵达现场解决问题，即便是深夜。自项目开始至今，现场服务人员为项目配件满足和设备维护运转等提供了完善保障，与现场管理人员共同协调，为我司完成2022年生产目标提供了强有力保障。”信中写道。
"The LiuGong service team showed good service awareness and capabilities. They overcame many difficulties related to time, traffic, and the pandemic, and quickly responded and arrived at the site to solve problems, even late at night. Since the beginning of the project, the on-site service personnel have provided complete guarantee of parts supply, equipment maintenance and operation. They also coordinated with on-site management personnel to ensure that our company can complete the production target in 2022," the letter reads.
快速响应、吃苦耐劳、认真负责，柳工印尼团队全心全意的服务让客户感受到了设备和后市场保障的力量，客户希望未来与柳工继续保持深度愉快的合作。
Fast, hardworking, professional and responsible — the wholehearted service delivered by the LiuGong Indonesia team allowed the customer to enjoy the benefit of LiuGong's equipment and aftermarket guarantees. The customer hopes to maintain their deep and fruitful cooperation with LiuGong in the future.
柳工品牌凝聚着60多年发展创新、20年国际化的力量，通过卓越的工程机械产品和服务，吸引着客户购买、喜爱和信赖。柳工印尼公司将这份品牌力量注入本地，用强悍的设备、合适的解决方案、卓越的后市场支持等，为客户创造更高的价值，“我们选择支持柳工”、“我更喜欢柳工”、“感谢柳工”、“希望继续保持合作”等客户之声，便是最好的见证。品牌力量，将建造“矿”日长久之路。
With the power of more than 60 years of development and innovation and 20 years of globalization, the LiuGong brand draws customers to buy, love, and trust its excellent construction machinery products and services. LiuGong Indonesia has extended this brand power within the local market and created higher value for customers with strong equipment, suitable solutions, and excellent after sales support. Customer remarks such as: "We choose to support LiuGong", "I prefer LiuGong", "Thank you LiuGong", and "I hope we can continue to cooperate", are the best testimony of LiuGong brand excellence. LiuGong's brand power continues to extend in Indonesia, further developing the mining and quarrying industry.
